Technology, Social Media, and Loneliness

At WaveLength, we are interested in how technology can help reduce the circumstances of loneliness. Some of the debates on loneliness focus on social media. As Claudia Hammond said in the latest episode of the Anatomy of Loneliness, the relationship is ‘not straightforward’.

Men using technology. This week saw the broadcast of the second episode of the Anatomy of Loneliness on BBC Radio 4. Claudia interviewed people about the positives and negatives of social media at different stages of their lives. Dr Rebecca Nowland and Professor Pamela Qualter also talked about the differences between the friendships we make online and in person.

In short, the episode showed that the relationship between social media and loneliness is complicated. This relationship should not be boiled down to a simple ‘social media causes loneliness argument’. Going further, social media should not be confused with technology. Social media and the technology itself is different. For people who have nothing, technology can have a massive effect on their lives.

Our 2016 research, showed that technology helped our beneficiaries create social connections. Our beneficiaries don’t have the spare money to go for a coffee for example. Owning a tablet or a smart TV gives access to free forms of communication, such as e-mail and social media. Technology is something which you and I might take for granted. Yet, having a tablet, television, or radio opens up the world for our beneficiaries. We receive feedback which shows how it helps people to forge new social connections.

We are glad to see the increased media attention on loneliness. However, we must be careful how we engage with debates over technology and social media  – and their relationship with loneliness.

Take a look at our website to see if WaveLength could help you, someone you know, or an organisation.