Apply For Help


We help people who:

Boy watching TV

– are lonely and have limited ability to leave the house and
– are living in poverty and unable to afford the equipment themselves

Our beneficiaries live all over the UK and are very diverse. Old age, disability, or chronic physical or mental illness often contribute to the loneliness that we see. 

To qualify for WaveLength’s help, beneficiaries must be referred to us by a third party, known as a referrer. 

Who can refer a beneficiary?

Unfortunately, people who are related to or employed by the individual cannot refer them. However, people who can act as referrers include:

– a friend or neighbour
– a social worker
– a care worker or medical worker
– a housing officer
– a charity worker or volunteer
– a member of a religious or community organisation

If you’re not sure whether you qualify, as a beneficiary or a referrer, just ask! Our Freephone number is 0800 018 2137 and our email address is

How to refer a beneficiary

If you would like to refer somebody to WaveLength, please:

-read our Guidance Notes (updated 15th July 2019)

-fill in our Application Form (updated 2nd October 2019).

If you are filling in the application form by hand, please click here.

If you are filling in the application form on your computer or mobile device, please click here.

Once you’ve filled in the application form, please post with supporting documents to:

WaveLength Charity Ltd
159a High Street
RM11 3YB

Two women using tablet

We aim to reply to all applications within ten working days. Please make sure that all necessary supporting documents are included, and that the forms are signed. We do ask that applications include proof of ID, such as a copy of a birth certificate or passport. However, if these documents aren’t available, we recommend contacting the birth certificate replacement service on 0300 123 1837.

It is important to note that we don’t usually pay TV licence fees, so the recipient of a TV will need to purchase their own. They can do this by calling 0300 790 6138, or visiting the TV Licensing website. If a beneficiary can’t afford their own licence, it may be best to request a radio instead. In exceptional cases, however, we may pay for licences for people with very limited incomes and severe inability to leave their homes. 

WaveLength Individual Application Flowchart

Group Enquiries

WaveLength also partners with groups that help isolated people living in poverty. We can boost these groups’ work with free TVs, tablets, and radios for clients. We can also provide technology for clients to use in communal spaces, or as part of specific projects.


Recently we’ve helped:

– Women’s Aid refuges across the country
– St Mungo’s homelessness hostels
– Helen Bamber Foundation, which helps refugees
– Liverpool’s eco-friendly Belvidere homelessness hostel
– Storybook Dads, which helps prisoners record bedtime stories for their children
– Freedom From Torture, which helps torture victims

and more…

If you’re an organisation or group that would like to work with us, please give Deirdre a call on 0800 0182137 (Freephone)/ 01708 621101. Or you can drop her an email via Both new and existing groups should contact Deirdre before filling in the Group Application Form.

We like to form ongoing relationships with organisations so that we can find ways to work together in the future, and to hear the impact of the technology we donate. It’s also great to see letters and photos, and visit centres that are using our TVs, radios, and tablets. Please use the application form to tell us what feedback you will be able to give.