Apply For Help


We help people who:womanwithhat

– are lonely and have limited ability to leave the house
– are living in poverty and unable to afford the equipment themselves

Our beneficiaries live all over the UK and are very diverse. Old age, disability, or chronic physical or mental illness often contribute to the loneliness that we see. 

To qualify for WaveLength’s help, beneficiaries must be referred to us by a third party, known as a referrer. 


Who can refer a beneficiary?

A referrer smiles at the beneficiary she put in touch with us

Unfortunately, people who are related to or employed by the individual cannot refer them. However, people who can act as referrers include:

– a friend or neighbour
– a social worker
– a care worker or medical worker
– a housing officer
– a charity worker or volunteer
– a member of a religious or community organisation

If you’re not sure whether you qualify, as a beneficiary or a referrer, just ask! Our Freephone number is 0800 018 2137 and our email address is

Survivors of domestic abuse using WaveLength tablet computersHow to refer a beneficiary

If you would like to refer somebody to WaveLength, please read our Guidance Notes, then fill in our Application Form and send it to:

WaveLength Charity Ltd
159a High Street
Essex RM11 3YB

We aim to reply to all applications within ten working days. Please make sure that all necessary supporting documents are included, and that the forms are signed. We do ask that applications include proof of ID, such as a copy of a birth certificate or passport. However, if these documents aren’t available, we recommend contacting the birth certificate replacement service on 0300 123 1837.

It is important to note that we don’t usually pay TV licence fees, so the recipient of a TV will need to purchase their own. They can do this by calling 0300 790 6138, or visiting the TV Licensing website. If a beneficiary can’t afford their own licence, it may be best to request a radio instead. In exceptional cases, however, we may pay for licences for people with very limited incomes and severe inability to leave their homes. 

Individual applications flowchart


A referrer holding the tablets destined for survivors of domestic abuseOrganisation Enquiries

WaveLength also partners with organisations that help isolated people living in poverty. We can boost these organisations’ work with free TVs and radios for clients. We can also provide technology for clients to use in communal spaces, or as part of specific projects.

Recently we’ve helped:

– Women’s Aid refuges across the country
– St Mungo’s homelessness hostels
– Helen Bamber Foundation, which helps refugees
– Liverpool’s eco-friendly Belvidere homelessness hostel
– Storybook Dads, which helps prisoners record bedtime stories for their children
– Freedom From Torture, which helps torture victims

and more…

If you’re an organisation that would like to work with us, please give our Projects Manager Deirdre a call on 0800 0182137 (Freephone)/ 01708 621101. Or you can drop her an email via

We like to form ongoing relationships with organisations so that we can find ways to work together in the future, and to hear the impact of the technology we donate. It’s also great to see letters and photos, and visit centres that are using our TVs and radios. Please use the application form to tell us what feedback you will be able to give.