Apply For Help


We help people who:womanwithhat

  • are lonely and have limited ability to leave the house
  • are living in poverty and unable to afford the equipment themselves

Our beneficiaries live all over the UK and are very diverse. Old age, disability, or chronic physical or mental illness often contribute to the loneliness that we see. 

To qualify for WaveLength’s help, beneficiaries must be referred to us by a third party, known as a referrer. 


Who can refer a beneficiary?

A referrer smiles at the beneficiary she put in touch with us

Unfortunately, people who are related to or employed by the individual cannot refer them. However, people who can act as referrers include:

  • a friend or neighbour
  • a social worker
  • a care worker or medical worker
  • a housing officer
  • a charity worker or volunteer
  • a member of a religious or community organisation

If you’re not sure whether you quality, as a beneficiary or a referrer, just ask! Our Freephone number is 0800 0182137 and our email address is


Survivors of domestic abuse using WaveLength tablet computersHow to refer a beneficiary

If you would like to refer somebody to WaveLength, please read our Guidance Notes, then fill in our Application Form and send it to:

WaveLength Charity Ltd
159a High Street
Essex RM11 3YB

We’ll aim to reply within ten working days. You can also email us with completed applications, along with scanned copies of all the necessary supporting documents. Please note that all completed applications must include original signatures from both the beneficiary and the referrer.

It is important to note that we don’t usually pay TV licence fees. If a beneficiary can’t afford their own licence, it may be best to request a radio instead. In exceptional cases, however, we may pay for licences for people with very limited incomes and severe inability to leave their homes.



A referrer holding the tablets destined for survivors of domestic abuseOrganisation Enquiries

WaveLength also partners with organisations that help isolated people living in poverty. We can boost these organisations’ work with free TVs and radios for clients. We can also provide technology for clients to use in communal spaces, or as part of specific projects.

Recently we’ve helped:

  • Women’s Aid refuges across the country
  • St Mungo’s homelessness hostels
  • Helen Bamber Foundation, which helps refugees
  • Liverpool’s eco-friendly Belvidere homelessness hostel
  • Storybook Dads, which helps prisoners record bedtime stories for their children
  • Freedom From Torture, which helps torture victims

and more…

If you’re an organisation that would like to work with us, please give Deirdre, our Projects Manager, a call on 0800 0182137 (Freephone)/ 01708 621101. Or you can drop her an email via

We like to form ongoing relationships with organisations, and to hear the impact of the technology we donate. It’s also great to see letters and photos, and visit centres that are using our TVs and radios. Please use the application form to tell us what feedback you’d be able to give.

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