Contact Us

We love to hear feedback or suggestions from our beneficiaries, referrers, and supporters. And if you have questions for us or are completing an application, our friendly staff are happy to offer guidance and support from the WaveLength office. So please feel free to contact us!

We also welcome your pictures, videos or notes about the difference WaveLength has made. So if you or someone you know has benefitted from our free TVs, radios, or tablet computers, please do let us know.


How to contact us

You can contact us by email, phone or post:

0800 0182137 (Freephone)
01708 621 101

159a High Street
Essex RM11 3YB

We value the privacy of our supporters, and will never use your personal details without your permission. For more on how we collect and use personal data, please read our Privacy Policy.

Please note: We can accept applications online, but these must come to us via email to Emailed applications must include scanned copies of supporting documents, and an application form bearing your written signature. You can find more information on applying for our help here.

Our offices are open from 8.30 – 4.00 p.m., Monday to Friday.

If you’d like to get yearly updates on how WaveLength and our beneficiaries are doing, subscribe to our Christmas newsletter, InTune.

Or find us on Twitter, Facebook, Pinterest and YouTube!